Job Description

Job Description

The Barista at Tower Suites Lobby Bar is responsible for delivering exceptional beverage service and personalized guest experiences in a luxury hospitality environment. This position prepares and serves high-quality coffee, espresso, tea, and specialty beverage offerings while maintaining the highest standards of presentation, cleanliness, and Forbes Five-Star service. The Barista creates meaningful guest interactions, anticipates guest needs, and contributes to the elevated experience expected within the Tower Suites.

Essential Duties and Responsibilities

• Greet guests warmly and provide personalized, attentive service in accordance with Wynn Las Vegas and Forbes Five-Star standards.
• Prepare and serve coffee, espresso, tea, and specialty beverages according to established recipes, quality standards, and presentation guidelines.
• Accurately take guest orders and process transactions through the point-of-sale system.
• Demonstrate thorough knowledge of beverage offerings and provide recommendations based on guest preferences.
• Maintain quality, consistency, and efficiency during both peak and non-peak service periods.
• Handle cash, credit card, room charge, and other payment transactions accurately and responsibly.
• Maintain clean, organized, and fully stocked workstations at all times.
• Perform opening, closing, and side work duties, including cleaning equipment, stocking product, and maintaining service areas.
• Monitor inventory levels and communicate product needs to leadership.
• Maintain compliance with all Southern Nevada Health District regulations and food safety standards.
• Collaborate effectively with fellow team members and leadership to ensure seamless daily operations.
• Uphold all Wynn Las Vegas policies, procedures, and service expectations.

Qualifications

• Minimum one year of guest service experience, preferably in a high-volume coffee shop, café, quick-service restaurant, hotel, or luxury hospitality environment.
• Ability to communicate professionally and effectively in English, both verbally and in writing.
• Basic knowledge of food and beverage operations, including coffee and espresso preparation preferred.
• Experience handling cash transactions and operating point-of-sale systems.
• Strong organizational, multitasking, and time-management skills.
• Exceptional guest service skills with the ability to create memorable guest experiences.
• Ability to maintain professionalism, composure, and attention to detail in a fast-paced environment.
• Ability to work efficiently both independently and as part of a team.
• Must be able to obtain and maintain all licenses, permits, certifications, and work cards required by Wynn Las Vegas and applicable regulatory agencies.
• Must be at least 21 years of age.

Preferred

Qualifications

• Previous luxury hotel, resort, or Forbes Five-Star service experience.
• Previous barista training or specialty coffee certification.
• Active Food Handler Safety Training Card.
• Experience working in an upscale lounge, lobby bar, café, or hotel beverage outlet.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

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